Josie Scott is a User Experience Design Research Lead at GE Capital in Van Buren Twp., Michigan. She specializes in user experience research: facilitating customer "ah-hah!" moments and synthesizing their insight into digital solutions. Before her career in user experience, she administered Michigan elections and continues to promote better user experience in voting and civic life. Her master’s degree in Information Management and Communications from Walsh College complements her Bachelors in Journalism from Michigan State University. 

Chris has been doing Information Architecture and UX design for 15+ years. In 2009, he (re)joined the UX team at ProQuest, where he works on agile user experience teams designing search interfaces and library workflow solutions. Formerly, Chris worked at Enlighten, where he collaborated with multidisciplinary teams to create meaningful user experiences for brand sites such as TCS, Pittsburgh Paints, John Frieda, and Hunter Douglas. Chris started his career at Argus Associates after working as a reference librarian.

Dan Klyn, co-founder of The Understanding Group (TUG), teaches information architecture at the University of Michigan School of Information and serves on the board of the IA Institute. He does IA work for clients including Herman Miller and JSTOR and his research focus is also his hero: Richard Saul Wurman.

For the last six years, Jodi has worked for Team Detroit, an advertising agency in Dearborn, Michigan, where she supports Ford Motor Company and other clients in the deployment of desktop, tablet and mobile web experiences. Most recently, she has been blessed with the task of growing a UX research discipline, and developing new ways of conducting research earlier and more often. With nearly 15 years of experience in information architecture, usability and now user experience, she knows stuff! (And is happy to share.)

Christina York started her career in UX as an Information Architect 11+ years ago, practiced 5 years as a UX researcher, and now currently operates as a manager for an awesome in-house UX team. While her days of designing interfaces are behind her (sniff, sniff), she spends most of her time designing experiences around user experience: guiding stakeholders in strategic decisions, removing obstacles for teammates, and shaping perceptions of the UX profession. Frequently, she is caught struggling with technology. Occasionally, she runs social experiments on colleagues without permission.

Samuel Mikel Bowles started his 16-year career at Burger King, where he held the ambiguous title of Webmaster. He has worked as an interaction designer, visual designer, and front-end developer. He is a dedicated practitioner of lightweight design methodologies and an international speaker on how Agile and Lean are applied to the practice of user experience design. He is a member of the advisory board for Human Practice, a Chicago-based healthcare startup, and Vice-President of Mutually Human, a software design and development consultancy in Grand Rapids, Michigan.